Section 7: Measuring Performance
What are the benefits to measuring performance?
There are many benefits to measuring the performance of our Volunteers. They include:
- Measuring goal attainment.
- Measuring the effectiveness of the position and the person in this position..
- Determining if the position is right for the individual. Is the Volunteer happy in this position?
- Determining areas for Volunteer training, assistance.
- Providing opportunities to give feedback. Most volunteers are in these positions to make a difference. This process helps them to determine their areas of strength, likes, needs, etc.
When should performance appraisals be conducted?
You are probably noticing a pattern at this point. Standard answer, "It Depends". However it is suggested, as a rule of thumb, that performance appraisals be conducted:
- Before beginning an assignment,
- Every six to twelve months in an assignment,
- At the end of the assignment.
Even if the position is unchanging and the Volunteer is happy in this position an appraisal should be completed at least once per year. Please note that the frequency of appraisals is dependant upon:
- Any change involved in processes
- Any significant changes in Volunteer production
- Change in attitude of the Volunteer
- Any changes in management
- Any significant factors that change the working environment of the Volunteer.
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